Terms & Conditions of Membership

Directions In Music Pty Ltd

Terms & Conditions of Membership

Covid Safety:

The health and safety of all DIM students and tutors is one of our highest priorities. We have introduced covid safety measures to ensure that all of our students and tutors are kept as safe as reasonably possible.  

Please CLICK HERE for our Covid Safe Plan

1. Membership Fees
   1. Inclusions:
      1. Membership fees include all relevant instrumental lessons, ensemble rehearsals and performances across a minimum of 35 weeks of the school year.
      2. A replacement music bag, diary and music folder is provided to every student as required.
      3. No lesson will be provided unless payment is received.
   2. Payment:
      1. Invoices are generated termly and payment is required prior to the start of each term.
   3. Commitment and Cancellations:
      1. A commitment of 1 year is expected.
      2. Cancellations are only accepted at the end of each school term, and must be communicated in writing via email.
      3. There are no refunds for cancelled memberships.
2. Attendance and Missed Lessons
   1. Students are expected to attend every lesson, rehearsal and performance.
   2. In the event of an absent tutor:
      1. If a DIM tutor is unwell and unable to teach, another approved DIM teacher may be arranged to teach the scheduled classes. There are no lesson credits available in this situation, and while we will do our best to notify you of any teacher change, this may not always be possible.
      2. If a suitable DIM teacher is not available for a scheduled lesson, the lesson will be cancelled and:
         1. Private Lessons: a credit of $49.50 will be placed on your account. 
         2. Group lessons/rehearsals will be made up at a suitable time (upon approval by the school).
   3. In the event of an absent student:
      1. There are no lesson credits, refunds or make up lessons offered for lessons missed due to student absence
3. Expectations
   1. Instruments & Equipment:
      1. All students should have a good quality, well maintained instrument for lessons, rehearsals and also for home practise.
      2. All students should bring their instrument, music bag, books, a pencil and any other required equipment to their lessons and rehearsals.
   2. Attendance:
      1. All students are expected to attend all scheduled rehearsals, tutorials and performances punctually.
   3. Home Practise:
      1. All students should allocate a reasonable amount of time each week for home practise on their instrument. 10 minutes, 3 times a week is the suggested time allocation for beginner students
   4. Behaviour:
      1. All students are expected to behave appropriately during all scheduled lessons, rehearsals and tutorial sessions, and demonstrate the DIM Student Values in their actions.
4. Student Welfare
   1. Directions In Music teachers are responsible for their students during scheduled lesson, rehearsal and tutorial sessions only. We do not take responsibility for students outside of these times.
   2. Please notify the DIM office if your child has any special needs that may require addressing in relation to their lessons
5. Photography and Recording
   1. Occasionally we will use group photos or videos from concerts or other events on our social media and other advertising.
   2. We will always seek specific permission from parents if we are hoping to use photos of an individual student.
   3. Please let us know if you do not want your child photographed or videoed.
6. Couriers & Deliveries
   1. Directions in Music staff do not deliver or collect books, instruments or accessories to/from school or home addresses.
   2. Where delivery or pick up is required, a courier or postage fee is payable.